Privacy policy

Privacy Policy

Last updated: June 24, 2025

Fixdron ("we," "us," or "our") operates the online store at www.fixdron.com. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit or make a purchase from our store.

1. Information We Collect

When you visit our store, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies. We also collect information about the pages you view, the websites that referred you, and how you interact with the store.

When you make a purchase or attempt to make a purchase, we collect personal information including your name, billing address, shipping address, payment information, email address, and phone number ("Order Information").

2. Tracking Technologies

We use the following tracking tools to help us understand how visitors use our store:

  • Google Analytics — collects anonymized data about site traffic and user behavior. You can opt out via Google Analytics Opt-out.
  • Cookies — used to maintain your session and improve your browsing experience. You can control cookies through your browser settings.

3. How We Use Your Information

Legal Basis for Processing

  • Contractual Necessity: We process your Order Information to fulfill the contract of sale, including processing payment, shipping the product, and providing customer support.
  • Legitimate Interests: We process Device Information to prevent fraud, improve our store, and optimize marketing campaigns. You have the right to object to such processing.
  • Consent: Where required by law, we will obtain your explicit consent before processing sensitive personal information or sending electronic marketing communications. You may withdraw your consent at any time.

We use the Order Information to:

  • Process and fulfill your orders
  • Communicate with you about your order status
  • Screen orders for potential fraud or risk
  • Provide customer support

We use the Device Information to improve and optimize our store, and to assess the success of our marketing campaigns.

4. Sharing Your Information

We share your personal information with third parties to help us provide our services:

  • Shopify — our e-commerce platform. See Shopify's Privacy Policy at https://www.shopify.com/legal/privacy
  • Payment processors — to process your payment securely
  • Shipping carriers — to fulfill and deliver your order
  • Google — for analytics purposes

We do not sell your personal information to third parties.

5. International Data Transfers

Your information may be transferred to and processed in countries other than your own, including the United States, where our business is located. If you are located in the European Economic Area (EEA) or United Kingdom, we rely on Standard Contractual Clauses approved by the European Commission for such transfers.

6. Your Rights

Data Breach Notification
In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours of becoming aware of the breach. If the breach is likely to result in a high risk to your rights and freedoms, we will also notify you without undue delay.

Depending on where you live, you may have the following rights regarding your personal information:

  • Right to Access — request a copy of the personal information we hold about you
  • Right to Correction — request correction of inaccurate information
  • Right to Deletion — request deletion of your personal information
  • Right to Portability — request transfer of your data to a third party
  • Right to Object — object to certain processing of your information

If you are located in the EEA or UK, you also have the right to lodge a complaint with your local data protection authority. For EEA residents, a list of supervisory authorities is available at https://edpb.europa.eu/about-edpb/about-edpb/members.

7. Data Retention

We retain your Order Information for our records unless and until you ask us to delete it, subject to any legal obligations requiring us to retain certain data.

8. Children's Privacy

Our store is not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any material changes by updating the "Last updated" date above.

10. Contact Us

For questions about this Privacy Policy or to exercise your rights, please contact us:

LITTLE CREAM LLC 3400 COTTAGE WAY STE G2 21827, SACRAMENTO, CA 95825 Phone: +1 (916)-501-6785 Email: Contact page  For EEA and UK residents: LITTLE CREAM LLC is the data controller responsible for your personal information. We have appointed a Data Protection Officer who can be reached at [Contact page]. Our EU Representative is also reachable at the same email address.